DQ

Dairy Queen Manager's Act of Kindness

https://www.youtube.com/watch?v=wFw_EYewxIA



DQ remodel
https://www.youtube.com/watch?v=zNxGBPkpwBY

http://www.winchesterstar.com/article/city_s_dairy_queen_is_closed_for_renovation


Dunkin Doughnuts in Los Angles
https://www.youtube.com/watch?v=xMsF5XSAQxA


http://www.strategicbusinessgroup.com/wp-content/uploads/2014/12/How-To-Finance-Your-Dairy-Queens-Remodeling.pdf

Dairy Queen Remodeling Fight

http://www.joshuakennon.com/the-dairy-queen-franchisee-revolt/

“Manager ”

Former Employee - Assistant Manager in Cleveland, OH

I worked at Dairy Queen full-time (More than a year)

Pros

Flexible schedule, earliest shift starts at 9am, discounts on meals, friendly staff.

Cons

Amount of hours given due to season short bringings

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Recommends

I worked at Dairy Queen part-time (Less than a year)

Pros

Really fun place to work. Always something that you go home smiling and laughing about. Loved my customers.

Cons

A lot of drama between coworkers. Managers would pick favorites and put others down. No room for growth with the managers.

Advice to Management

Make sure the right people get promoted to managers instead of the current managers best friend at work.

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I  have been working at Dairy Queen part-time (More than a year)

Pros

Very flexible schedules, closed every holiday, free food for supervisors, decent pay

Cons

Poor training, micromanaged, lack of growth, few raises, difficult to learn, understaffed

Advice to Management

My store had very flexible schedules. I always get every day off that I need. I am a shift supervisor, but my location is so micromanaged that I don't do anything except supervise, so I am basically a regular employee. Being a supervisor has taught me a lot of skills that I thought I would never learn from this job. Once you are a supervisor there is no room for growth, and you are ineligible for raises. However, the pay is decent for the job that I do. The owners typically under staff us and do not use any training procedures. This is one of the worst parts of the job, since new employees are thrown in the middle of a busy shift and I have no time to train them. Most employees do not last long here since it is a hard job to learn. However, if you work hard enough you may be able to get a raise or promotion. I got this job when I was 16, and by the time I was 17 I was promoted to a shift supervisor. If you want to receive a raise, just work hard and cover other employees shifts whenever possible, the owners really appreciate that kind of authority. This is a stable job for me now that I'm still in high school, but I find myself continuously looking into other jobs. Other Dairy Queen locations in town were managed much better, so you may have different experiences. I'd recommend this for a first job if you're still in school, but other than that I would not recommend.

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http://www.glassdoor.com/Reviews/Dairy-Queen-Reviews-E1526.htm

Senior Care Resource

• https://www.minnesotahelp.info
• http://tamarisk.org/publications-resources/family-resources/
• http://www.careoptionsnetwork.org/guidebook/
• http://www.careoptionsnetwork.org/common/pdf/guidebook_HOC_Medicare.pdf
• http://www.careoptionsnetwork.org/common/pdf/guidebook_HOC_PrivateDuty.pdf
• http://www.careoptionsnetwork.org/common/pdf/guidebook_adult_day_services.pdf
• http://www.careoptionsnetwork.org/guidebook/senior_housing/
• http://www.careoptionsnetwork.org/guidebook/senior_services/
• 
  
• Death and Dying.
• End of Life
• Burial Records
• Complaints - Cemetery
• Complaints - Funeral 
• DirectorDeath Certificates
• Hospice
• National Cemeteries
• Vials of Life

Senior Care Manager

Qualification NVQ Level 4 in Care Management (or equivalent)

Overall Purpose of Job To lead the organization and to deliver a range of home support and group care services in the community in line with organisational objectives.

• To oversee and manage the day to day performance of the office.
• To monitor service performance and ensure both financial and quality targets are achieved.

• Customer Satisfaction
• To ensure rapid response resources are managed effectively to deliver short notice, flexible support.

Roles and Responsibilities Office Management

•  To communicate strategic objectives to office and care teams to ensure all staff have a clear understanding of organisational priorities.
•  Ensure the prompt submission of mileage, expenses and records of visits by Office and Care Staff.
•  To ensure office and rapid response staff are working effectively in line with area priorities. 
• To ensure phone calls are answered in a timely and professional manner .
• Carry out appropriate Risk Assessments and Health and Safety Assessments as required and adapt services accordingly to ensure that the safety of clients and staff are of highest priority. 
• To ensure any complaints, concerns or incidents are responded to appropriately in line with 
• Ensure that reassessments of care are implemented, outcomes are monitored and client records are updated, as per organisational time scales. 
• To be aware of other services locally and make referrals to other agencies as appropriate.
•  Alert appropriate agencies of any concerns about the care of children and vulnerable adults who may be at risk and follow up / monitor according organisational guidelines.
•  To communicate effectively with members of staff and other agencies involved in the care and wellbeing of carers and people with care needs. 
• To ensure that all staff and the Operations Manager are kept informed of current activities and specific issues, as required. Monitoring and Reporting 
• Monitor service delivery on both a daily and weekly basis. 
• Collate key service and performance information (KPIs), ensuring all information supplied is accurate and report to the Operations Manager as agreed. 

•  Support in the development of appropriate strategies to meet performance targets (both financial and quality). 
• Prepare monthly and quarterly reports for internal and external monitoring requirements. 
• To compile and maintain, on an on-going basis, accurate computerised and written records, including accident/incident reports, client and staff records etc.

•  Contribute to induction, training, development and supervision of staff.
• Advise, support, coach and supervise Office based staff on all aspects of their work. 
• To lead or assist in the facilitating of staff meetings and Care team meetings. Training and Development 
• In consultation with the Operations Manager, regularly attend study days, seminars and courses as determined by individual training and development needs. 

XXXXX, serve people at one of the most difficult time of their life, providing support and strength when and in the area where they need it the most.
Despite good medical and home care options, families facing terminal illness are often overwhelmed by the burden the illness places on their time, energy and abilities. Volunteers meet the very personal and individual non-medical needs of the families we serve.

♦ Provide comfort, support and companionship
♦ Assist in identifying additional resources available for individuals in need
♦ Provide respite and support for the caregivers
♦ Chat quietly, listen, share silence, prepare a light meal, play cards or games, light housekeeping, read
aloud, sing, watch TV etc.
♦ Provide all services without charge to the patients and families
Whom we serve:
♦ Children & Adults receiving hospice and palliative care
♦ Chronic life limiting diseases (Parkinson’s, ALS/Lou Gehrig’s, Alzheimer’s)
♦ Individual’s living in the north suburban communities of the Twin Cities
We do not works with:
♦ Medical Hospice Providers, Home Care Agencies, Counties, and Hospitals